Used by officers working on site to book on for their shifts, the Guarded On Duty app also allows Amberstone to work with our clients to create ‘day-in-the-life-of’ tasking sheets for officers which are bespoke to each client and each site.
These tasking sheets would detail the duties and the frequency at which officers are expected to complete these duties daily, utilising a traffic light system to indicate progress towards the SLAs.
This is the TODAY screen where several task icons are displayed.
Each Icon represents a different task which must be completed daily.
Each Icon will have either a Red, Amber or Green border which represents KPI performance.
There is also a green circle in the bottom right hand corner of the Icon which denotes how many times a task has been completed
Give complaints, commendations and any other feedback relating to the service
View shift times, officer name and SIA license details.
Request and review bookings, keeping fully up to date with the progress
Rate the officer from 1 to 5 in a variety of areas; uniform, attendance, attitude, attendance communication and performance.